Support

Get help from our team, report issues, or request new features.

Last updated: February 2026

Contact Information

Reporting Issues

If you encounter a bug or unexpected behavior:

  1. Note the steps that led to the issue and any error messages displayed.
  2. Include your browser name and version, and whether you are on desktop or mobile.
  3. Send a description to contact@emssoap.com with the subject line “Bug Report”.

Feature Requests

We welcome feedback and suggestions for improving EMS SOAP. If you have an idea for a new feature or enhancement, email us at contact@emssoap.com with the subject line “Feature Request” and a description of what you would like to see.

Security Concerns

If you discover a security vulnerability or have concerns about data protection, please contact us immediately at contact@emssoap.com.

For more information about our security practices, encryption standards, and compliance certifications, visit our Security page.

Privacy & Data Handling

For information about our privacy practices and data handling, see our Privacy Policy. For details on our compliance roadmap, see the HIPAA & Compliance section in Getting Started.