Empowering EMS Professionals
to Focus on Care, Not Paperwork.
Built by first responders, for first responders. We combine deep field experience with advanced AI to solve the documentation crisis once and for all.
The Heart of EMS SOAP
The perfect blend of frontline experience and technical innovation.
Raul Gonzalez
Co-Founder & CEO
The Voice of the Field
Raul brings over 15 years of EMS and fire service experience to EMS SOAP. As the Chief of EMS, he sees how hard crews work and how documentation struggles often lead to unnecessary insurance denials. His vision is to give providers more time with patients and ensure documentation quality that supports the transport revenue agencies depend on.
Brandon Hancock
Co-Founder & CTO
The Architect of the Solution
Brandon combines deep technical expertise in AI and software engineering with a passion for solving real-world problems in healthcare. He leads the development of EMS SOAP's AI platform, ensuring it delivers accurate, protocol-compliant documentation that crews can trust.
Our Mission
“To return valuable time to frontline providers while improving documentation quality.”
Our Journey
The Problem
EMS SOAP was born on the frontlines. Raul, a Chief of EMS, watched his crews spend countless hours on paperwork instead of patient care. Incomplete narratives led to denied claims, lost revenue, and burnout.
The Idea
“We knew there had to be a better way. Medical care continued to evolve, yet our documentation tools felt outdated. What was missing was a solution built specifically for EMS—one that understood both the complexities of field documentation and the billing standards required by insurance companies.”
The Solution
Combining Raul's field expertise with Brandon's AI background, we built EMS SOAP. A platform that doesn't just digitize notes, but understands them—generating protocol-compliant narratives in seconds.
The Impact
Today, we serve agencies across the country. We've saved thousands of hours for providers, reduced claim denials, and most importantly, let crews get back to what they do best: saving lives.
Why Agencies Choose EMS SOAP
We're not just another software company. We're a partner in your agency's success, delivering tools that make a measurable difference in efficiency and revenue.
Agency-Specific AI
Our AI isn't generic. It learns your specific medical protocols, ensuring every narrative matches your local standards.
Medical Necessity Built-In
We automatically include the crucial transport justification language that reduces claim denials and speeds up reimbursement.
Real-Time Protocol Support
Unsure about a dosage? Ask our AI in plain English and get instant answers cited directly from your protocol book.
By EMS, For EMS
Every feature is designed by people who have ridden in the back of the ambulance. We solve the problems you actually face.
75%
Faster Report Completion
15+
Minutes Saved Per Call
Ready to Transform Your Documentation?
Join agencies nationwide in saving time and increasing reimbursement rates with AI-powered EMS documentation.