EMS SOAP Blog

Insights on EMS documentation, SOAP narratives, medical protocols, and best practices for better patient care and billing outcomes.

Raul GonzalezCEO

Understanding the Six Stages of the EMS Revenue Chain

This article breaks down the six stages of the EMS revenue chain in a simple, straightforward way so you can understand where value is created, where gaps tend to appear and how to support your team in improving efficiency and reimbursement.

Read article
Raul GonzalezCEO

How Better ePCR Narrative Documentation Increased Our EMS Transport Collections By 30%

Many EMS agencies lose over half their billing revenue without realizing it. This case study shows how one department raised EMS collections from 42% to over 72% — a $1.8M annual increase — simply by improving patient care report documentation. Learn how better ePCR narratives and medical necessity statements can transform your EMS billing performance.

Read article
Raul GonzalezCEO

The Silent Leak in EMS Reimbursement: How Insurers Use Virtual Credit Cards

💸 $325,590 — Paid, but Never Cashed

Read article